Client Concierge - Remote

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:,ActualValueFromSolar:null},{QuestionName:External Title,AnswerValue:Client Concierge - Remote,VerityZone:formtext4,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Employment Type,AnswerValue:Full-time ,VerityZone:formtext16,QuestionType:radio,ActualValueFromSolar:null},{QuestionName:About Us,AnswerValue:u003cpu003eu003ca href=****target=_blank\u003e**MEMBERS ONLY**SIGN UP NOW***..u003c/au003eu0026nbsp;(NYSE: RLGY) is the leading and most integrated provider of U.S. residential real estate services, encompassing franchise, brokerage, and title and settlement businesses as well as a mortgage joint venture. Realogy’s diverse brand portfolio includesu003cstrongu003eu0026nbsp;u003c/strongu003esome of the most recognized names in real estate: u003ca href=****target=_blank\u003eBetter Homes and Gardens® Real Estateu003c/au003e, u003ca href=****target=_blank\u003eCentury 21®u003c/au003e, u003ca href=****target=_blank\u003eColdwell Banker®u003c/au003e, u003ca href=****target=_blank\u003eColdwell Banker Commercial®u003c/au003e, u003ca href=****target=_blank\u003eCorcoran®u003c/au003e, u003ca href=****target=_blank\u003eERA®u003c/au003e, u003ca href=****target=_blank\u003eSothebyu0027s International Realty®u003c/au003e. Using innovative technology, data and marketing products, best-in-class learning and support services, and high-quality lead generation programs, Realogy fuels the productivity of independent sales agents, helping them build stronger businesses and best serve today’s consumers. Realogyu0027s affiliated brokerages operate around the world with approximately 190,000 independent sales agents in the United States and more than 112,000 independent sales agents in 113 other countries and territories. u003c/pu003e u003cpu003eAt Realogy, diversity fuels success – for our company and for our employees. We strive to be the preferred company for diverse talent, committed to creating an inclusive environment that encourages everyone to succeed. u003cstrongu003eWe pursue talent u003c/strongu003e– strategic thinkers who are eager to innovate, focused on execution and accountable for results. u003cstrongu003eWe value diversity u003c/strongu003e– respecting backgrounds, cultures, perspectives.u003c/pu003e u003cpu003eYou’ll find our commitment to diversity reflected in our achievements:u003c/pu003e u003culu003e u003cliu003eForbes 2020 Best Employers for Diversity.u003c/liu003e u003cliu003eRecognized on the 2020 Human Rights Campaign u003ca href=****target=_blank\u003eCorporate Equality Index u003c/au003e.u003c/liu003e u003cliu003eRecognized for gender diversity on our board of directors by Executive Women of New Jersey and Women’s Forum of New York.u003c/liu003e u003cliu003eFirst residential real estate company to endorse theu0026nbsp;u003ca href=****Act target=_blank\u003eEquality Actu003c/au003eu0026nbsp;and fully supportu0026nbsp;u003ca href=****1447 target=_blank\u003e H.R. 1447u003c/au003eu0026nbsp;amending the Fair Housing Act to include LGBTQ as protected classes.u003c/liu003e u003c/ulu003e u003cpu003eWith diversity, we succeed together. We hope you’ll join us.u003c/pu003e u003cpu003eu0026nbsp;u003c/pu003e u003cpu003eThe Corcoran Group is a leading residential real estate brand with more than 50 offices and more than 3,300 sales associates serving Manhattan, Brooklyn, the Hamptons, the North Fork of Long Island and Shelter Island, N.Y., Delray Beach, Miami Beach, Palm Beach, West Palm Beach, Bal Harbour, 30A, Surfside, Windermere and Dr. Phillips, FL; San Francisco, CA, Lake Tahoe and Reno, NV, and Chicago, IL. The Corcoran® Brand is comprised of company owned offices, which are owned by a subsidiary of Realogy Brokerage Group LLC, and franchised offices, which are independently owned and operated. For more information about The Corcoran Group, please visitu0026nbsp;u003ca href=****target=_blank\u003ewww.corcoran.comu003c/au003e.u003c/pu003e,VerityZone:formtext36,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:EEO Statement,AnswerValue:EOE AA M/F/Vet/Disability,VerityZone:formtext34,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:State/Province/Region,AnswerValue:New York ,VerityZone:formtext25,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:City,AnswerValue:New York,VerityZone:formtext19,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Company,AnswerValue:The Corcoran Group ,VerityZone:formtext1,QuestionType:single-select,ActualValueFromSolar:null}],GQId:3239,isGQResponsive:true,isActive:true,isSocialReferralJobRestricted:false,localeId:1033,AutoOptionalReqId:12436BR,Title:Client Concierge - Remote,JobSiteId:7080,Link:****{Responsive_AdvancedCSS: /* Text Alignment */#N##N#.linkContainer.backgroundColor.LinkPadding.headerLinkContainer.ng-scope,#N#.homeFooterWrapper {#N##T#text-align: center;#N#}#N##N#/* Colors */#N##N#.mainInitialContainer .widgetSidebar,#N#.footerLink.responsiveWidth.ng-scope {#N##T#border: none;#N#}#N##N#/* Dimensions */#N##N#.gateway .welcomeBanner,#N#.gateway .welcomeBanner .welcome {#N##T#width: 100%;#N#}#N##N#.gateway .welcomeBanner div[configurable-image] {#N##T#width: 100%;#N#}#N##N#@media screen and (min-width: 900px) {#N##N##T#.gateway .welcomeBanner .welcome {#N##T##T#width: 381px;#N##T##T#max-width: 35%;#N##T##T#/*min-width: 25%;*/#N##T#}#N##N##T#.gateway .welcomeBanner div[configurable-image] {#N##T##T#width: 759px;#N##T##T#max-width: 65%;#N##T#}#N##N#}#N##N#.searchMainWrapper.ng-scope,#N#.searchMainWrapper.ng-scope .ng-scope {#N##T#width: 1200px;#N#}#N##N#.searchMainWrapper.ng-scope,#N#.searchMainWrapper.ng-scope .ng-scope,#N#.pageHeader .primaryHeaderLogoWrapperLink img {#N##T#max-width: 100%;#N#}#N##N#.gateway .welcomeBanner div[configurable-image] img {#N##T#width: 100%;#N#}#N##N#.gateway .welcomeBanner div[configurable-image] img,#N#.pageHeader,#N#.pageHeader .primaryHeaderLogoWrapperLink img {#N##T#height: auto;#N#}#N##N#@media only screen and (min-width: 900px) {#N##N##T#.gateway .welcomeBanner .welcome .welcomeLiner,#N##T#.gateway .welcomeBanner .backgroundImageWrapperLink,#N##T#.gateway .welcomeBanner div[configurable-image] img {#N##T##T#height: 245px;#N##T#}#N##N#}#N##N#/* Padding */#N##N#@media screen and (min-width: 1260px) {#N##N##T#.mainInitialContainer .widgetSidebar {#N##T##T#padding-right: 8px;#N##T#}#N##N#}#N##N#/* Margins */#N##N#.searchMainWrapper.ng-scope,#N#.searchMainWrapper.ng-scope .ng-scope {#N##T#margin: auto;#N#}#N##N#.pageHeader .primaryHeaderLogoWrapperLink img {#N##T#margin: 1em auto;#N#}#N##N#@media screen and (max-width: 1259px) {#N##N##T#.gateway .welcomeBanner div[configurable-image] img {#N##T##T#margin-left: 0;#N##T#}#N##N#}#N##N#/* Display Properties */#N##N##resumeBuilderBox {#N##T#display: none;#N#}#N##N#@media only screen and (max-width: 900px) {#N##N##T#.gateway .welcomeBanner,#N##T#.gateway .welcomeBanner .welcome,#N##T#.gateway .welcomeBanner div[configurable-image] {#N##T##T#display: block;#N##T#}#N##N#}#N##N#@media only screen and (min-width: 900px) {#N##N##T#.gateway .welcomeBanner .welcome,#N##T#.gateway .welcomeBanner div[configurable-image] {#N##T##T#display: inline-block;#N##T#}#N##N#}#N##N#/* Object Fit Properties */#N##N#.gateway .welcomeBanner .backgroundImageWrapperLink img {#N##T#object-fit: cover;#N#}#N##N#/* Position Properties */#N##N#.mainInitialContainer .widgetSidebar {#N##T#position: relative;#N##T#top: auto;#N##T#left: auto;#N##T#right: auto;#N##T#bottom: auto;#N#}#N##consent_blackbar{#N# display: block;#N# position: fixed;#N# bottom: 0;#N# z-index: 999999;#N# opacity: 1; 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Primary responsibilities will include responding to customer inquiries, handing leads off to agents, client tracking and follow-ups, updating the CRM and acting as a liaison between leads and agents. This role will help ideate and refine servicing workflows and best practices as well as contribute to reporting and insights towards marketing campaigns.u003c/spanu003eu003c/spanu003eu003cbru003eu003cbru003eu003cspan style=\font-size:12pt\\u003eu003cspan style=\font-family:Calibri,sans-serif\\u003eThis is a remote or hybrid position that may require occasional in-office meetings. The work schedule will be three weekday from 12 noon to 8 PM and weekend from 9 AM to 5 PM.u0026nbsp;u0026nbsp;u003c/spanu003eu003c/spanu003eu003cbru003eu003cbru003eu003cspan style=\font-size:12pt\\u003eu003cspan style=\font-family:Calibri,sans-serif\\u003eResponsibilities:u0026nbsp;u003c/spanu003eu003c/spanu003eu003culu003eu003cliu003eu003cspan style=\font-size:12pt\\u003eu003cspan style=\tab-stops:list .5in\\u003eu003cspan style=\font-family:Calibri,sans-serif\\u003eValidating potential customers through outbound calls, emails and messagesu0026nbsp;u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:12pt\\u003eu003cspan style=\tab-stops:list .5in\\u003eu003cspan style=\font-family:Calibri,sans-serif\\u003eCommunicating with customers and documenting requirements and other information into a customer relationship management (CRM) database in preparation for customer handoff to real estate agentsu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:12pt\\u003eu003cspan style=\tab-stops:list .5in\\u003eu003cspan style=\font-family:Calibri,sans-serif\\u003eDetermine appropriate nurture course for each potential customeru003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:12pt\\u003eu003cspan style=\tab-stops:list .5in\\u003eu003cspan style=\font-family:Calibri,sans-serif\\u003eFollow-up with potential customers post-handoff to real estate agentsu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:12pt\\u003eu003cspan style=\tab-stops:list .5in\\u003eu003cspan style=\font-family:Calibri,sans-serif\\u003eMaintain effective contact with top-of-the-funnel customersu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003c/ulu003eu003cspan style=\font-size:12pt\\u003eu003cspan style=\font-family:Calibri,sans-serif\\u003eRequired Qualifications:u0026nbsp;u003c/spanu003eu003c/spanu003eu003culu003eu003cliu003eu003cspan style=\font-size:12pt\\u003eu003cspan style=\tab-stops:list .5in\\u003eu003cspan style=\font-family:Calibri,sans-serif\\u003eNYS Real Estate Salesperson Licenseu0026nbsp;u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:12pt\\u003eu003cspan style=\tab-stops:list .5in\\u003eu003cspan style=\font-family:Calibri,sans-serif\\u003e1-3 years of experience working in a customer service roleu0026nbsp;u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:12pt\\u003eu003cspan style=\tab-stops:list .5in\\u003eu003cspan style=\font-family:Calibri,sans-serif\\u003eSuperior phone skills with the ability to relate to a customer in a professional and courteous manneru0026nbsp;u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:12pt\\u003eu003cspan style=\tab-stops:list .5in\\u003eu003cspan style=\font-family:Calibri,sans-serif\\u003eStrong interpersonal skillsu0026nbsp;u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:12pt\\u003eu003cspan style=\tab-stops:list .5in\\u003eu003cspan style=\font-family:Calibri,sans-serif\\u003eExcellent organization skillsu0026nbsp;u0026nbsp;u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:12pt\\u003eu003cspan style=\tab-stops:list .5in\\u003eu003cspan style=\font-family:Calibri,sans-serif\\u003eIncredible attention to detail and follow-up skillsu0026nbsp;u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:12pt\\u003eu003cspan style=\tab-stops:list .5in\\u003eu003cspan style=\font-family:Calibri,sans-serif\\u003eAbility to prioritize and be flexible with changing business needs in a team environmentu0026nbsp;u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003c/ulu003eu003cspan style=\font-size:12pt\\u003eu003cspan style=\font-family:Calibri,sans-serif\\u003ePreferred qualifications:u0026nbsp;u003c/spanu003eu003c/spanu003eu003culu003eu003cliu003eu003cspan style=\font-size:12pt\\u003eu003cspan style=\tab-stops:list .5in\\u003eu003cspan style=\font-family:Calibri,sans-serif\\u003eUnderstanding of real estate transactions and their stages (sides of the deal, splits)u0026nbsp;u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:12pt\\u003eu003cspan style=\tab-stops:list .5in\\u003eu003cspan style=\font-family:Calibri,sans-serif\\u003eInterest in a sales-oriented and ROI-driven environmentu0026nbsp;u0026nbsp;u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:12pt\\u003eu003cspan style=\tab-stops:list .5in\\u003eu003cspan style=\font-family:Calibri,sans-serif\\u003eComfortable and familiar with Corcoran’s areas of serviceu0026nbsp;u0026nbsp;u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:12pt\\u003eu003cspan style=\tab-stops:list .5in\\u003eu003cspan style=\font-family:Calibri,sans-serif\\u003ePrior experience working with marketing and data softwareu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003c/ulu003eu003cbru003e#LI-NW1u003cbru003e#Remote,hiringOrganization:{name:Realogy,sameAs:\,@type:Organization},identifier:{name:Realogy,@type:PropertyValue,value:12436BR},jobLocation:{address:{addressCountry:USA,addressLocality:New York,addressRegion:NY,postalCode:10016,streetAddress:\,@type:PostalAddress},@type:Place},title:Client Concierge - Remote,@type:JobPosting,validThrough:2023-02-03T23:59:59}u003c/scriptu003e,CustomWebTrackerResponse:[],Abc:0,SolarErrorOccurred:false,ShowSimilarJobs:false,SkillsFields:null} capture-escaped-parsed-value=preloadResponse />

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