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Job Details

Listing Concierge Coordinator

Company name
Realogy Holdings Corp

Location
Concord, MA, United States

Employment Type
Full-Time

Industry
Real Estate

Posted on
Oct 15, 2021

Apply for this job






Profile

:,ActualValueFromSolar:null},{QuestionName:External Title,AnswerValue:Listing Concierge Coordinator,VerityZone:formtext4,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Employment Type,AnswerValue:Full-time ,VerityZone:formtext16,QuestionType:radio,ActualValueFromSolar:null},{QuestionName:About Us,AnswerValue:\u003cp\u003e\u003cspan style=\font-size:16px;\\u003e\u003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003e\u003ca href=\http://www.realogy.com/\ target=\_blank\\u003e\u003cspan style=\color:#000000;\\u003eRealogy Holdings Corp.\u003c/span\u003e\u003c/a\u003e\u003cspan style=\color:#000000;\\u003e\u0026nbsp;(NYSE: RLGY) is the leading and most integrated provider of U.S. residential real estate services, encompassing franchise, brokerage, and title and settlement businesses as well as a mortgage joint venture. Realogy’s diverse brand portfolio includes\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003esome of the most recognized names in real estate: \u003c/span\u003e\u003ca href=\https://www.bhgre.com/\ target=\_blank\\u003e\u003cspan style=\color:#000000;\\u003eBetter Homes and Gardens® Real Estate\u003c/span\u003e\u003c/a\u003e\u003cspan style=\color:#000000;\\u003e, \u003c/span\u003e\u003ca href=\https://www.century21.com/\ target=\_blank\\u003e\u003cspan style=\color:#000000;\\u003eCentury 21®\u003c/span\u003e\u003c/a\u003e\u003cspan style=\color:#000000;\\u003e, \u003c/span\u003e\u003ca href=\https://www.coldwellbanker.com/\ target=\_blank\\u003e\u003cspan style=\color:#000000;\\u003eColdwell Banker®\u003c/span\u003e\u003c/a\u003e\u003cspan style=\color:#000000;\\u003e, \u003c/span\u003e\u003ca href=\https://www.cbcworldwide.com/\ target=\_blank\\u003e\u003cspan style=\color:#000000;\\u003eColdwell Banker Commercial®\u003c/span\u003e\u003c/a\u003e\u003cspan style=\color:#000000;\\u003e, \u003c/span\u003e\u003ca href=\https://www.corcoran.com/\ target=\_blank\\u003e\u003cspan style=\color:#000000;\\u003eCorcoran®\u003c/span\u003e\u003c/a\u003e\u003cspan style=\color:#000000;\\u003e, \u003c/span\u003e\u003ca href=\https://www.era.com/\ target=\_blank\\u003e\u003cspan style=\color:#000000;\\u003eERA®\u003c/span\u003e\u003c/a\u003e\u003cspan style=\color:#000000;\\u003e, \u003c/span\u003e\u003ca href=\https://www.sothebysrealty.com/eng\ target=\_blank\\u003e\u003cspan style=\color:#000000;\\u003eSotheby\u0027s International Realty®\u003c/span\u003e\u003c/a\u003e\u003cspan style=\color:#000000;\\u003e. Using innovative technology, data and marketing products, best-in-class learning and support services, and high-quality lead generation programs, Realogy fuels the productivity of independent sales agents, helping them build stronger businesses and best serve today’s consumers. Realogy\u0027s affiliated brokerages operate around the world with approximately 190,000 independent sales agents in the United States and more than 112,000 independent sales agents in 113 other countries and territories.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\color:#000000;\\u003e\u003cspan style=\font-size:16px;\\u003e\u003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eAt Realogy, diversity fuels success – for our company and for our employees. We strive to be the preferred company for diverse talent, committed to creating an inclusive environment that encourages everyone to succeed. \u003cstrong\u003eWe pursue talent \u003c/strong\u003e– strategic thinkers who are eager to innovate, focused on execution and accountable for results. \u003cstrong\u003eWe value diversity \u003c/strong\u003e– respecting backgrounds, cultures, perspectives.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\color:#000000;\\u003e\u003cspan style=\font-size:16px;\\u003e\u003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eYou’ll find our commitment to diversity reflected in our achievements:\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cp\u003e\u003cspan style=\color:#000000;\\u003e\u003cspan style=\font-size:16px;\\u003e\u003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eForbes 2020 Best Employers for Diversity.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan style=\font-size:16px;\\u003e\u003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003e\u003cspan style=\color:#000000;\\u003eRecognized on the 2020 Human Rights Campaign \u003c/span\u003e\u003ca href=\https://urldefense.com/v3/__https:/c212.net/c/link/?t=0\u0026amp;l=en\u0026amp;o=2499490-1\u0026amp;h=414592108\u0026amp;u=https*3A*2F*2Fwww.hrc.org*2Fcampaigns*2Fcorporate-equality-index\u0026amp;a=Corporate*Equality*Index__;JSUlJSUrKw!!CHCva4lQ!V7Hq9z8jry2mbi5g4VJrhm9-jtcmXOENdMS-vH72q6amtqO3-pbdNGQYXxhZ1YbfSuE$\ target=\_blank\\u003e\u003cspan style=\color:#000000;\\u003eCorporate Equality Index \u003c/span\u003e\u003c/a\u003e\u003cspan style=\color:#000000;\\u003e.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan style=\color:#000000;\\u003e\u003cspan style=\font-size:16px;\\u003e\u003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eRecognized for gender diversity on our board of directors by Executive Women of New Jersey and Women’s Forum of New York.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan style=\font-size:16px;\\u003e\u003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003e\u003cspan style=\color:#000000;\\u003eFirst residential real estate company to endorse the\u0026nbsp;\u003c/span\u003e\u003ca href=\https://c212.net/c/link/?t=0\u0026amp;l=en\u0026amp;o=2698282-1\u0026amp;h=3188291754\u0026amp;u=https://www.hrc.org/blog/hrc-announces-unprecedented-business-support-for-the-bipartisan-equality-ac\u0026amp;a=Equality Act\ target=\_blank\\u003e\u003cspan style=\color:#000000;\\u003eEquality Act\u003c/span\u003e\u003c/a\u003e\u003cspan style=\color:#000000;\\u003e\u0026nbsp;and fully support\u0026nbsp;\u003c/span\u003e\u003ca href=\https://c212.net/c/link/?t=0\u0026amp;l=en\u0026amp;o=2698282-1\u0026amp;h=1515556233\u0026amp;u=https://www.realogy.com/news/2018/10/03/realogy-announces-support-for-fair-and-equal-housing-act-bill\u0026amp;a=H.R. 1447\ target=\_blank\\u003e\u003cspan style=\color:#000000;\\u003e H.R. 1447\u003c/span\u003e\u003c/a\u003e\u003cspan style=\color:#000000;\\u003e\u0026nbsp;amending the Fair Housing Act to include LGBTQ as protected classes.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cspan style=\color:#000000;\\u003e\u003cspan style=\font-size:16px;\\u003e\u003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eWith diversity, we succeed together. We hope you’ll join us.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\color:#000000;\\u003e\u003cspan style=\font-size:16px;\\u003e\u003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\color:#000000;\\u003e\u003cspan style=\font-size:16px;\\u003e\u003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003ePowered by its network of over 94,000 affiliated sales professionals in 3,000 offices across 43 countries and territories, the Coldwell Banker\u003csup\u003e®\u003c/sup\u003e\u0026nbsp;organization is a leading provider of full-service residential and commercial real estate brokerage services. The Coldwell Banker brand prides itself on its history of expertise, honesty and an empowering culture of excellence since its beginnings in 1906. Coldwell Banker Real Estate is committed to providing its network of sales professionals with the tools and insights needed to excel in today’s marketplace and is known for its bold leadership and dedication to driving the industry forward with big data and smart home expertise. Coldwell Banker Real Estate was the first real estate brand to harness the power of big data; the CBx Technology Suite\u0026nbsp;uses predictive analytics and machine learning to analyze markets, target buyers and sellers and provide agents with a simple platform to create unique and effective marketing plans for each listing. The brand was named among the 2020 Women’s Choice Award\u003csup\u003e®\u003c/sup\u003e\u0026nbsp;Most Recommended brands for customer experience and overall quality. Blue is bold and the integrity and values of Coldwell Banker give the Gen Blue network an unbeatable edge. Coldwell Banker Real Estate LLC fully supports the principles of the Fair Housing Act and the Equal Opportunity Act. 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one\}},FooterInfo:[{Name:Privacy Policy,Value:https://www.realogy.com/links/privacy-statement,Icon:,onlyIcon:0},{Name:Accessibility Statement,Value:https://www.realogy.com/links/accessibility-statement,Icon:,onlyIcon:0},{Name:Do Not Sell My Personal Information,Value:https://submit-irm.trustarc.com/services/validation/9b852f5f-98b6-4200-8fac-a65b2b7fcc27,Icon:,onlyIcon:0},{Name:California Applicant Privacy Notice,Value:https://www.realogy.com/wp-content/uploads/2021/03/RDOCS-267332-v1-CCPA_Realogy_Applicant_Notice.pdf,Icon:,onlyIcon:0},{Name:Phishing Scam Alert,Value:https://www.realogy.com/phishing-scam-alert/,Icon:,onlyIcon:0}],EncryptedBruid:null,HashCode:0,LoggedIn:false,EncryptedSession:null,CompiledCss:true,IdForSocialLogin:2ed3a298-5cf6-48ca-a07b-e969043541dc,TotalCount:567,AllowAccessResponse:{Name:AllowAccess,Value:true},TalentSuiteClientName:null,ApplyStatus:null,ApplyDiff:10,NextApplyDate:null,LimitExceededMessage:null,JobId:993470,JobCartResponse:null,TGLocales:[],IsGTG:false,LocaleDesc:,ResponsiveCandidateZone:true,BasicProfileDetails:null,DashboardData:null,PendingAssessments:null,googlejobsMappingfielddataJson:\u003cscript type=\application/ld json\\u003e{\@context\:\http://schema.org\,\datePosted\:\2021-10-14T18:31:32.297\,\description\:\\u003cp\u003e\u003cspan style=\\\color:#000000;\\\\u003e\u003cspan style=\\\font-size:16px;\\\\u003e\u003cspan style=\\\font-family:Verdana,Geneva,sans-serif;\\\\u003eWe are seeking a full-time Marketing Coordinator (Listing Concierge) to support the sales offices in Concord, CA the position is responsible for accurate and timely processing of listing packages. Position requires the individual to act as a liaison between the sales associate and various vendor partners. The Marketing Coordinator (Listing Concierge) is responsible for ensuring timely and accurate processing of orders with a primary focus on exceptional customer service.\u003cbr\u003e\u0026nbsp;\u003cbr\u003e\u003cb\u003eEssential Duties \u0026amp; Responsibilities\u003c/b\u003e include, but are not limited to the following.\u0026nbsp; Other duties may be assigned.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cul\u003e\u003cli style=\\\margin-left:8px\\\\u003e\u003cp\u003e\u003cspan style=\\\color:#000000;\\\\u003e\u003cspan style=\\\font-size:16px;\\\\u003e\u003cspan style=\\\font-family:Verdana,Geneva,sans-serif;\\\\u003eAnswer agent questions about the program and ordering process, etc.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli style=\\\margin-left:8px\\\\u003e\u003cp\u003e\u003cspan style=\\\color:#000000;\\\\u003e\u003cspan style=\\\font-size:16px;\\\\u003e\u003cspan style=\\\font-family:Verdana,Geneva,sans-serif;\\\\u003eProvide assistance to sales associates to complete online order process for the Listing Concierge program. This would be through an ‘online chat” program or phone.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli style=\\\margin-left:8px\\\\u003e\u003cp\u003e\u003cspan style=\\\color:#000000;\\\\u003e\u003cspan style=\\\font-size:16px;\\\\u003e\u003cspan style=\\\font-family:Verdana,Geneva,sans-serif;\\\\u003eReview listing concierge orders and confirm the orders are completed correctly.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli style=\\\margin-left:8px\\\\u003e\u003cp\u003e\u003cspan style=\\\color:#000000;\\\\u003e\u003cspan style=\\\font-size:16px;\\\\u003e\u003cspan style=\\\font-family:Verdana,Geneva,sans-serif;\\\\u003eRequest listing copy from agents after order has been placed.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli style=\\\margin-left:8px\\\\u003e\u003cp\u003e\u003cspan style=\\\color:#000000;\\\\u003e\u003cspan style=\\\font-size:16px;\\\\u003e\u003cspan style=\\\font-family:Verdana,Geneva,sans-serif;\\\\u003eProvide assistance to those sales associates who need to upload photos (estimated at 20% of orders)\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli style=\\\margin-left:8px\\\\u003e\u003cp\u003e\u003cspan style=\\\color:#000000;\\\\u003e\u003cspan style=\\\font-size:16px;\\\\u003e\u003cspan style=\\\font-family:Verdana,Geneva,sans-serif;\\\\u003eReview proofs of all print items (flyers, brochures, just listed/sold and trifolds) and provide to agent for final approval.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli style=\\\margin-left:8px\\\\u003e\u003cp\u003e\u003cspan style=\\\color:#000000;\\\\u003e\u003cspan style=\\\font-size:16px;\\\\u003e\u003cspan style=\\\font-family:Verdana,Geneva,sans-serif;\\\\u003eOnce print proofs are approved by agent, order the print items. Schedule sold into the future for “storage” until sold. Then order.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli style=\\\margin-left:8px\\\\u003e\u003cp\u003e\u003cspan style=\\\color:#000000;\\\\u003e\u003cspan style=\\\font-size:16px;\\\\u003e\u003cspan style=\\\font-family:Verdana,Geneva,sans-serif;\\\\u003eUpload unbranded virtual tour to MLS.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli style=\\\margin-left:8px\\\\u003e\u003cp\u003e\u003cspan style=\\\color:#000000;\\\\u003e\u003cspan style=\\\font-size:16px;\\\\u003e\u003cspan style=\\\font-family:Verdana,Geneva,sans-serif;\\\\u003eMake changes to print materials above based on requests from agents.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli style=\\\margin-left:8px\\\\u003e\u003cp\u003e\u003cspan style=\\\color:#000000;\\\\u003e\u003cspan style=\\\font-size:16px;\\\\u003e\u003cspan style=\\\font-family:Verdana,Geneva,sans-serif;\\\\u003eFollow up with sales associate to ensure e-blast has been proofed and sent when the listing is ready to go on the market.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli style=\\\margin-left:8px\\\\u003e\u003cp\u003e\u003cspan style=\\\color:#000000;\\\\u003e\u003cspan style=\\\font-size:16px;\\\\u003e\u003cspan style=\\\font-family:Verdana,Geneva,sans-serif;\\\\u003eProvide assistance to sales associate for mobile flyers through dot signal.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli style=\\\margin-left:8px\\\\u003e\u003cp\u003e\u003cspan style=\\\color:#000000;\\\\u003e\u003cspan style=\\\font-size:16px;\\\\u003e\u003cspan style=\\\font-family:Verdana,Geneva,sans-serif;\\\\u003eCreate and complete Facebook demographically targeted boost for sales associates.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli style=\\\margin-left:8px\\\\u003e\u003cp\u003e\u003cspan style=\\\color:#000000;\\\\u003e\u003cspan style=\\\font-size:16px;\\\\u003e\u003cspan style=\\\font-family:Verdana,Geneva,sans-serif;\\\\u003eCreate marketing overview for seller (with all links) and send to agent\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli style=\\\margin-left:8px\\\\u003e\u003cp\u003e\u003cspan style=\\\color:#000000;\\\\u003e\u003cspan style=\\\font-size:16px;\\\\u003e\u003cspan style=\\\font-family:Verdana,Geneva,sans-serif;\\\\u003eOrder previously proofed Just Sold cards when the listing has sold.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli style=\\\margin-left:8px\\\\u003e\u003cp\u003e\u003cspan style=\\\color:#000000;\\\\u003e\u003cspan style=\\\font-size:16px;\\\\u003e\u003cspan style=\\\font-family:Verdana,Geneva,sans-serif;\\\\u003eSend out satisfaction survey rating the program and assistance at the completion of each order (but before the sold card goes out).\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli style=\\\margin-left:8px\\\\u003e\u003cp\u003e\u003cspan style=\\\color:#000000;\\\\u003e\u003cspan style=\\\font-size:16px;\\\\u003e\u003cspan style=\\\font-family:Verdana,Geneva,sans-serif;\\\\u003eAssist with scheduling studio production time\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cspan style=\\\color:#000000;\\\\u003e\u003cspan style=\\\font-size:16px;\\\\u003e\u003cspan style=\\\font-family:Verdana,Geneva,sans-serif;\\\\u003e\u0026nbsp;\u003cbr\u003e\u003cb\u003eQualifications:\u003c/b\u003e\u003cbr\u003e\u003cbr\u003eTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill and/or ability required. 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Company info

Realogy Holdings Corp
Website : https://www.realogy.com/

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