Company name
Realogy Holdings Corp
Location
Madison, NJ, United States
Employment Type
Full-Time
Industry
Real Estate
Posted on
Dec 08, 2020
Profile
:,ActualValueFromSolar:null},{QuestionName:External Title,AnswerValue:Agent Leads Operations Manager - Remote,VerityZone:formtext4,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Employment Type,AnswerValue:Full-time ,VerityZone:formtext16,QuestionType:radio,ActualValueFromSolar:null},{QuestionName:About Us,AnswerValue:\u003cfont style=\font-size:16px;\\u003e\u003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003e\u003ca href=\http://www.realogy.com/\ target=\_blank\\u003eRealogy Holdings Corp.\u003c/a\u003e\u0026nbsp;(NYSE: RLGY) is the leading and most integrated provider of U.S. residential real estate services, encompassing franchise, brokerage, and title and settlement businesses as well as a mortgage joint venture. Realogy’s diverse brand portfolio includes\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003esome of the most recognized names in real estate: \u003ca href=\https://www.bhgre.com/\ target=\_blank\\u003eBetter Homes and Gardens® Real Estate\u003c/a\u003e, \u003ca href=\https://www.century21.com/\ target=\_blank\\u003eCentury 21®\u003c/a\u003e, \u003ca href=\https://www.coldwellbanker.com/\ target=\_blank\\u003eColdwell Banker®\u003c/a\u003e, \u003ca href=\https://www.cbcworldwide.com/\ target=\_blank\\u003eColdwell Banker Commercial®\u003c/a\u003e, \u003ca href=\https://www.corcoran.com/\ target=\_blank\\u003eCorcoran®\u003c/a\u003e, \u003ca href=\https://www.era.com/\ target=\_blank\\u003eERA®\u003c/a\u003e, \u003ca href=\https://www.sothebysrealty.com/eng\ target=\_blank\\u003eSotheby\u0027s International Realty®\u003c/a\u003e. Using innovative technology, data and marketing products, best-in-class learning and support services, and high-quality lead generation programs, Realogy fuels the productivity of independent sales agents, helping them build stronger businesses and best serve today’s consumers. Realogy\u0027s affiliated brokerages operate around the world with approximately 190,000 independent sales agents in the United States and more than 112,000 independent sales agents in 113 other countries and territories. Recognized for nine consecutive years as one of the\u0026nbsp;\u003ca href=\https://www.worldsmostethicalcompanies.com/honorees/?__hstc=222959556.d317b27b341713c70f7612836dad7527.1581395211108.1581395211108.1581395211109.1\u0026amp;__hssc=222959556.1.1581395211110\u0026amp;__hsfp=1856758919\ target=\_blank\\u003eWorld’s Most Ethical Companies\u003c/a\u003e, Realogy has also been designated a \u003ca href=\https://www.realogy.com/news/2019/05/28/realogy-earns-great-place-to-work-designation-for-second-consecutive-year\ target=\_blank\\u003eGreat Place to Work\u003c/a\u003e\u0026nbsp;and one of \u003ca href=\https://www.realogy.com/news/2020/01/21/realogy-named-to-forbes-2020-best-employers-for-diversity-list\ target=\_blank\\u003eForbes’ Best Employers for Diversity\u003c/a\u003e. Realogy is headquartered in Madison, New Jersey.\u003cbr\u003e\u003cbr\u003eAt Realogy, diversity fuels success – for our company and for our employees. We strive to be the preferred company for diverse talent, committed to creating an inclusive environment that encourages everyone to succeed. \u003cstrong\u003eWe pursue talent \u003c/strong\u003e– strategic thinkers who are eager to innovate, focused on execution and accountable for results. \u003cstrong\u003eWe value diversity \u003c/strong\u003e– respecting backgrounds, cultures, perspectives.\u003cbr\u003e\u003cbr\u003eYou’ll find our commitment to diversity reflected in our achievements:\u003c/font\u003e\u003c/font\u003e\u003cul dir=\ltr\\u003e\u003cli\u003e\u003cfont style=\font-size:16px;\\u003e\u003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eForbes 2020 Best Employers for Diversity.\u003c/font\u003e\u003c/font\u003e\u003c/li\u003e\u003cli\u003e\u003cfont style=\font-size:16px;\\u003e\u003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eRecognized on the 2020 Human Rights Campaign \u003ca href=\https://urldefense.com/v3/__https:/c212.net/c/link/?t=0\u0026amp;l=en\u0026amp;o=2499490-1\u0026amp;h=414592108\u0026amp;u=https*3A*2F*2Fwww.hrc.org*2Fcampaigns*2Fcorporate-equality-index\u0026amp;a=Corporate*Equality*Index__;JSUlJSUrKw!!CHCva4lQ!V7Hq9z8jry2mbi5g4VJrhm9-jtcmXOENdMS-vH72q6amtqO3-pbdNGQYXxhZ1YbfSuE$\ target=\_blank\\u003eCorporate Equality Index \u003c/a\u003e.\u003c/font\u003e\u003c/font\u003e\u003c/li\u003e\u003cli\u003e\u003cfont style=\font-size:16px;\\u003e\u003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eRecognized for gender diversity on our board of directors by Executive Women of New Jersey and Women’s Forum of New York.\u003c/font\u003e\u003c/font\u003e\u003c/li\u003e\u003cli\u003e\u003cfont style=\font-size:16px;\\u003e\u003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eFirst residential real estate company to endorse the\u0026nbsp;\u003ca href=\https://c212.net/c/link/?t=0\u0026amp;l=en\u0026amp;o=2698282-1\u0026amp;h=3188291754\u0026amp;u=https://www.hrc.org/blog/hrc-announces-unprecedented-business-support-for-the-bipartisan-equality-ac\u0026amp;a=Equality Act\ target=\_blank\\u003eEquality Act\u003c/a\u003e\u0026nbsp;and fully support\u0026nbsp;\u003ca href=\https://c212.net/c/link/?t=0\u0026amp;l=en\u0026amp;o=2698282-1\u0026amp;h=1515556233\u0026amp;u=https://www.realogy.com/news/2018/10/03/realogy-announces-support-for-fair-and-equal-housing-act-bill\u0026amp;a=H.R. 1447\ target=\_blank\\u003e H.R. 1447\u003c/a\u003e\u0026nbsp;amending the Fair Housing Act to include LGBTQ as protected classes.\u003c/font\u003e\u003c/font\u003e\u003c/li\u003e\u003c/ul\u003e\u003cfont style=\font-size:16px;\\u003e\u003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eWith diversity, we succeed together. 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The successful candidate will bring experience and passion for a blend of real estate sales process innovation, leads management and conversion best practices, project leadership, customer service, training, marketing \u0026amp; communication to drive agent awareness, developing \u0026amp; implementing adoption strategies, sales best practice and turning feedback into actionable program enhancements.\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan style=\\\color:black;\\\\u003e\u003cspan style=\\\border:none windowtext 1.0pt;padding:0in;\\\\u003eThis role is 100% remote.\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\u0026nbsp;\u003cbr\u003e\u003cstrong\u003eSpecific Responsibilities:\u003c/strong\u003e\u003cbr\u003e\u0026nbsp;\u003cbr\u003e\u003cstrong\u003e\u003cem\u003eAgent Insights, Agent \u0026amp; Field Leadership Product Adoption, Marketing \u0026amp; Communication, Lead Conversion Improvement\u003c/em\u003e\u003c/strong\u003e\u003cbr\u003e\u0026nbsp;\u003c/font\u003e\u003c/font\u003e\u003c/p\u003e\u003cul dir=\\\ltr\\\\u003e\u003cli style=\\\background:white;\\\\u003e\u003cp\u003e\u003cfont style=\\\font-size:16px;\\\\u003e\u003cfont style=\\\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\\\u003e\u003cstrong\u003e\u003cspan style=\\\border:none windowtext 1.0pt;padding:0in;\\\\u003e\u003cspan style=\\\color:black;\\\\u003eAgent Insights\u003c/span\u003e\u003c/span\u003e\u003c/strong\u003e\u003cspan style=\\\border:none windowtext 1.0pt;padding:0in;\\\\u003e\u003cspan style=\\\color:black;\\\\u003e:\u0026nbsp; The Agent Leads Operations Manager will play a critical role in fully understanding real estate agents’ unique needs for successful leads management and lead conversion.\u0026nbsp; They will be responsible for collecting and providing feedback to the business, product and technology teams related to the products being developed for leads management, including best practice, agent scorecards and other agent performance key performance indicators.\u003c/span\u003e\u003c/span\u003e\u003c/font\u003e\u003c/font\u003e\u003c/p\u003e\u003c/li\u003e\u003cli style=\\\background:white;\\\\u003e\u003cp\u003e\u003cfont style=\\\font-size:16px;\\\\u003e\u003cfont style=\\\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\\\u003e\u003cstrong\u003e\u003cspan style=\\\border:none windowtext 1.0pt;padding:0in;\\\\u003e\u003cspan style=\\\color:black;\\\\u003eAdoption Strategies\u003c/span\u003e\u003c/span\u003e\u003c/strong\u003e\u003cspan style=\\\border:none windowtext 1.0pt;padding:0in;\\\\u003e\u003cspan style=\\\color:black;\\\\u003e: This position will proactively recommend adoption strategies for the Realogy Leads Group Lead Management tools, and will be responsible for designing, creating, and executing on the identified adoption activities\u0026nbsp; \u0026nbsp;that have been approved by leadership. Technology will play a major role in achieving the large growth goals for the department and the implementation and iteration on adoption strategies will be key to achieving those goals.\u003c/span\u003e\u003c/span\u003e\u003c/font\u003e\u003c/font\u003e\u003c/p\u003e\u003c/li\u003e\u003cli style=\\\background:white;\\\\u003e\u003cp\u003e\u003cfont style=\\\font-size:16px;\\\\u003e\u003cfont style=\\\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\\\u003e\u003cstrong\u003e\u003cspan style=\\\border:none windowtext 1.0pt;padding:0in;\\\\u003e\u003cspan style=\\\color:black;\\\\u003eCustomer Service \u0026amp; Training\u003c/span\u003e\u003c/span\u003e\u003c/strong\u003e\u003cspan style=\\\border:none windowtext 1.0pt;padding:0in;\\\\u003e\u003cspan style=\\\color:black;\\\\u003e: Point of contact for the Network Services Platform Support team supporting the program to the Brokerage and Franchise field. Work with the Network Service team to identify frequently asked questions and develop strategies for building awareness around those concerns. Collaborate with the Education Department to develop training assets and training the trainer, in conjunction with brand \u0026amp; partner trainers.\u003c/span\u003e\u003c/span\u003e\u003c/font\u003e\u003c/font\u003e\u003c/p\u003e\u003c/li\u003e\u003cli style=\\\background:white;\\\\u003e\u003cp\u003e\u003cfont style=\\\font-size:16px;\\\\u003e\u003cfont style=\\\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\\\u003e\u003cstrong\u003e\u003cspan style=\\\border:none windowtext 1.0pt;padding:0in;\\\\u003e\u003cspan style=\\\color:black;\\\\u003eMarketing \u0026amp; Communications\u003c/span\u003e\u003c/span\u003e\u003c/strong\u003e\u003cspan style=\\\border:none windowtext 1.0pt;padding:0in;\\\\u003e\u003cspan style=\\\color:black;\\\\u003e: Partner with marketing and communication teams to build campaigns, marketing assets, program communication updates, contests, etc. to drive awareness and adoption of the agent platform, key performance indicators and lead conversion improvement.\u003c/span\u003e\u003c/span\u003e\u003c/font\u003e\u003c/font\u003e\u003c/p\u003e\u003c/li\u003e\u003cli style=\\\background:white;\\\\u003e\u003cp\u003e\u003cfont style=\\\font-size:16px;\\\\u003e\u003cfont style=\\\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\\\u003e\u003cstrong\u003e\u003cspan style=\\\border:none windowtext 1.0pt;padding:0in;\\\\u003e\u003cspan style=\\\color:black;\\\\u003eProduct Feedback Loop\u003c/span\u003e\u003c/span\u003e\u003c/strong\u003e\u003cspan style=\\\border:none windowtext 1.0pt;padding:0in;\\\\u003e\u003cspan style=\\\color:black;\\\\u003e: Work with program team to collect, quantify and communicate product-related challenges to be considered in program design and engineering in future development. Translate qualified user insights into product solutions.\u003c/span\u003e\u003c/span\u003e\u003c/font\u003e\u003c/font\u003e\u003c/p\u003e\u003c/li\u003e\u003cli style=\\\background:white;\\\\u003e\u003cp\u003e\u003cfont style=\\\font-size:16px;\\\\u003e\u003cfont style=\\\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\\\u003e\u003cstrong\u003e\u003cspan style=\\\border:none windowtext 1.0pt;padding:0in;\\\\u003e\u003cspan style=\\\color:black;\\\\u003eProject Management \u0026amp; Presentations\u003c/span\u003e\u003c/span\u003e\u003c/strong\u003e\u003cspan style=\\\border:none windowtext 1.0pt;padding:0in;\\\\u003e\u003cspan style=\\\color:black;\\\\u003e: Create and recommend work plans to be used individually, and with internal and external partners to drive clear goals, timelines \u0026amp; deliverables. 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ability to effectively interface with and influence executive levels.\u003c/span\u003e\u003c/span\u003e\u003c/font\u003e\u003c/font\u003e\u003c/p\u003e\u003c/li\u003e\u003cli style=\\\background:white;\\\\u003e\u003cp\u003e\u003cfont style=\\\font-size:16px;\\\\u003e\u003cfont style=\\\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\\\u003e\u003cspan style=\\\border:none windowtext 1.0pt;padding:0in;\\\\u003e\u003cspan style=\\\color:black;\\\\u003eMust be able to operate well independently, have a desire to grow, and respond well to feedback.\u003c/span\u003e\u003c/span\u003e\u003c/font\u003e\u003c/font\u003e\u003c/p\u003e\u003c/li\u003e\u003cli style=\\\background:white;\\\\u003e\u003cp\u003e\u003cfont style=\\\font-size:16px;\\\\u003e\u003cfont style=\\\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\\\u003e\u003cspan style=\\\border:none windowtext 1.0pt;padding:0in;\\\\u003e\u003cspan style=\\\color:black;\\\\u003eExcellent oral and written communication and presentation skills required.\u003c/span\u003e\u003c/span\u003e\u003c/font\u003e\u003c/font\u003e\u003c/p\u003e\u003c/li\u003e\u003cli style=\\\background:white;\\\\u003e\u003cp\u003e\u003cfont style=\\\font-size:16px;\\\\u003e\u003cfont style=\\\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\\\u003e\u003cspan style=\\\border:none windowtext 1.0pt;padding:0in;\\\\u003e\u003cspan style=\\\color:black;\\\\u003eExperience excelling in a highly matrixed environment with ability to work across multiple business units, a plus.\u003c/span\u003e\u003c/span\u003e\u003c/font\u003e\u003c/font\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp dir=\\\ltr\\\\u003e\u003cfont style=\\\font-size:16px;\\\\u003e\u003cfont style=\\\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\\\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u003cbr\u003e\u003cstrong\u003eTravel requirements may include\u003c/strong\u003e\u003cbr\u003e•\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Overnight travel up to 20%, when it is safe to do so.\u003cbr\u003e\u003cbr\u003e#LI-DM1\u003cbr\u003e#LI-Remote\u003c/font\u003e\u003c/font\u003e\u003c/p\u003e\,\hiringOrganization\:{
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Company info
Realogy Holdings Corp
Website : https://www.realogy.com/